PRIVACY POLICY
ESI recognizes the importance of protecting your personal data. For this reason, we have developed a safety standard in order to comply with all the requirements of the General Regulation of Data Protection.
Privacy Policy
ESI recognizes the importance of protecting the personal data of customers and visitors of our website. For this reason, we have created a set of security measures that aim at the protection of your personal data. In this Privacy Policy we explain what purpose we give to your personal data, how they are treated, who they are shared with and for how long we keep them. Here you can also find the different ways of contacting us and exercising your rights. It is the responsibility of the user to carefully read the ESI Privacy Policy. This was drafted in a clear and simple way, in order to facilitate their understanding. Thus, you can decide freely and voluntarily if you want to provide your personal data. It is the responsibility of the user to ensure that the data communicated is true, accurate, complete and current. The user is responsible for any damage or loss, direct or indirect, that may arise as a result of non-compliance with this point. If the data entered belong to third parties, the user guarantees that he informed those third parties about the conditions provided in this Privacy Policy and that he was authorized to provide his data to ESI, for the purposes indicated.
Information and Rights
ESI informs that the personal data provided by the user will be treated for the purposes described below. Unless expressly indicated by the user at the time of collection, all personal data collected are mandatory as they are indispensable elements for providing our services. In case of missing data, the request will not be processed. The personal data will be collected exclusively for the purposes indicated in this Privacy Policy.
Purpose and Treatment
Personal data are collected and processed for the purpose of managing and maintaining the contractual relationship from the time the request is made by the user until such relationship ends. This includes verifying that the request made by the user is recorded and properly delivered, the performance of communications related to the provision of necessary services, such as the handling of complaints about the customer information service. By providing the personal data, the user agrees to receive commercial and/or advertising communication. This is intended to keep the user informed about products and services that may interest him, such as discounts and promotions. The user also agrees to comply with the legal obligation to communicate personal data to the public authorities or governmental bodies if such communication is required by law.
Preservation of personal data
Personal data will be processed and maintained by ESI throughout the contractual relationship with the user. The criteria used to establish the data retention period is determined by criteria established in the applicable legislation, regulations and guidelines, as well as with the operational requirements related to the correct management of the user relationship.
User rights
The user may at any time exercise his right of access, rectification, cancellation and elimination, as well as his right to limit the processing and portability of personal data, providing his identity – by presenting an identification document valid – to:
Claims
If you believe that ESI has violated any of the above rights, you may file a complaint with the National Data Protection Commission.